
The Journey Begins: Journey is Officially Live! Here’s How We’re Reimagining Loyalty (with Founder John Sutton)
Today is a special episode because Journey is officially live! I’m thrilled to sit down with John Sutton, the visionary founder of Journey, to talk about how this groundbreaking loyalty platform for independent hotels and private rentals came to life.
We’ll dive into John’s original inspiration, discuss the future of guest loyalty, and highlight the incredible Alliance Partners who’ve joined us early on this journey. Journey unites unique, independent hotels and private rental homes, offering travelers personalized rewards and unique experiences while empowering operators with advanced technology and guest insights traditionally reserved for major hotel chains. John shares his bold predictions for what’s next in travel and explains how Journey is reshaping the hospitality landscape.
If you’re an independent hotel or unique stay operator interested in joining the Journey Alliance, you can apply to join here!
Ready to join us on this exciting adventure? Download the Journey Members App on the App Store today!
Welcome to the
Behind the Stays Podcast
The stories behind your favorite stays — and the hospitality entrepreneurs who’ve made them memorable.

Episode 341
How an Engineer-Turned-Michelin-Chef Built Epicurate, the Experience Platform for Luxury Stays

Episode 340
This Week in Hospitality: The World Cup Bust, Spirit's Collapse, Priceline is Back, and Aman's Move in the Texas Hill Country

Episode 339
This Week in Hospitality: Uber Becomes a Hotel Platform, TikTok Outperforms OTAs, and Hotels Still Don’t Own the Customer

Episode 338
He DJ'd for Jay-Z and Kanye — Now He's Rewiring Sound for Aman, Hyatt, and Jose Andrés
Recent Episodes
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Episode 341ListenHow an Engineer-Turned-Michelin-Chef Built Epicurate, the Experience Platform for Luxury Stays
Episode 340ListenThis Week in Hospitality: The World Cup Bust, Spirit's Collapse, Priceline is Back, and Aman's Move in the Texas Hill Country
Episode 339ListenThis Week in Hospitality: Uber Becomes a Hotel Platform, TikTok Outperforms OTAs, and Hotels Still Don’t Own the Customer
Episode 338ListenHe DJ'd for Jay-Z and Kanye — Now He's Rewiring Sound for Aman, Hyatt, and Jose Andrés